Grievance Redressal Policy

Grievance Redressal Policy

  • Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent at [email protected]
  • Alternatively, the Investor may call on +91 9179990286
  • A letter may also be written with their query/complaint and posted at the below mentioned address:32 1 Shaheed Bhagat Singh Nagar Madhya Pradesh INDORE, 452001
  • The client can expect a reply within 21 days of approaching the Research Analyst.
  • In case client is not satisfied with our response they can lodge grievance with SEBI at https://scores.gov.in or may also write to the office of SEBI.
  • If the client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.
  • For more details about the ODR mechanism, fees, timelines etc., you may read the master circular released by SEBI titled: "Online Resolution of Disputes in the Indian Securities Market" available at the following link: https://www.sebi.gov.in/legal/master-circulars/aug-2023/online-resolution-of-disputes-in-the-indian-securities-market_75220.html .

  • Details of Compliance Officer:

    Name :- THE HORIZON RESEARCH SERVICES
    Contact No.:-+91 9179990286
    Email :- [email protected]
    Address:- 32 1 Shaheed Bhagat Singh Nagar Madhya Pradesh INDORE, 452001